Warranty Information & Policy
Zektor warrants this product against defects in material and workmanship under normal use and service for two (2) years from the original date of purchase. ZEKTOR, at its option, shall repair or replace the defective unit covered by this warranty.
In order to keep this warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying this warranty. This warranty does not cover any damage due to accident, misuse, abuse, or negligence. This warranty is valid only if the product is used as specified in the product documentation.
Repair or replacement, as provided under this warranty, is your exclusive remedy. ZEKTOR shall not be liable for any incidental or consequential damages. Implied warranties of merchantability and fitness for a particular purpose on this product are limited in duration to the duration of this warranty.
Some states/countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states/countries do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and country to country.
All Clarity Elite and Liquid Series products for the Professional A/V and Commercial A/V marketplace will have five (5) year advanced replacement warranties. All other warranty statements remain in effect.
Terms of Sale
Shipment of product is as advertised by product when you check out on the Zektor Webstore. All products sales on the Zektor Webstore are final. The previously described Warranty Policy will cover any performance or defective merchandise issues that should arise. Upon receipt of merchandise inspect product carefully. In the unlikely event that you find that the product does not meet your expectations, or satisfaction, contact us at once and tell us your concerns, so we may make every effort to satisfy your purchase.
Date of Purchase
Please retain the dated sales receipt as evidence of the date of purchase. You will need it for any warranty service. If you bought the product through a dealer, installer, or reseller, you will need to contact them first, and return the item to the point of sale.
Use the above Support tab for information on contacting us to receive a Return to Manufacturer Authorization (RMA) number, be sure to describe briefly the reasons for your requested return. You must receive an RMA # before you return any goods to us, the RMA # must appear on your return packing label or on the outside of the box, Merchandise without a RMA # will be refused. RMA's are valid for ten (10) days from date of issuance. All returned merchandise must be shipped in the original packaging. If it is not in the original packaging, ZEKTOR will not be held liable for damage during shipment. Shipments of returns must be prepaid, and we will not accept COD returns.